Skip Nav


Buttermilk Pike Beechgrove


Here are some answers to our frequently asked questions.

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in anytime. We prefer for you to actually rent during office hours, so we can help you determine what’s best for you.

How much notice needs to be given before I move out?

All contracts are month-to-month, so we do require a 30-day notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Kiosk is available at the Beechgrove facility for payments 24 hours/day.

What forms of payment do you accept?

Checks, money orders, VISA, MasterCard, Discover, cash and American Express at the Beechgrove facility.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website, call, or STOP IN for assistance.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you ACCESS 24/7, as long as your account is current.

Do you have hand carts and dollies available at your facility?

Yes, you are welcome to use our complimentary carts to move in.


View our Storage Tips page for ways to get the most out of your unit.

View Storage Tips